Douglas Mechanical Services Testimonials
Mark was there yesterday for a no heat call, she said that, "she was just so pleased with the tech that I sent to her yesterday, and how quick we were able to get there!" She said that, "he was very pleasant, smart, and knew just what the problem was, then went right away to buy the part and come back and install." She is very happy all around and just wanted us to know.
Linda A. - Berlin
James called today to pay his bill and said that he was very pleased with the professionalism and how he had found a switch that was just sitting inside the furnace and told him that needed to be installed so Mark did that for him as well.
James L. - Unionville
I just want you to know that all your guys did an amazing job and they worked very hard! It was not an easy task- thanks again for helping us out and so great to see you!
Jill we love you more and it is also because every one of you is professional, polite, respectful and knowledgeable. I recommend you to everyone that I can. It is hard to find good contractors!!
Teresa D. - Berlin
I just wanted to pass along my feedback after Bobby's visit yesterday. He was all business and seemed to get to the root of my problem and I can't begin to tell you what a joy he was. He took the time at the end to explain it all and he was a very respectful young whipper snapper.....lol.
Dave M. - Berlin
Thank you so much for sending someone over here today! I'm so grateful to have a local business that is so responsive. I will be using you again, and I will recommend you to my clients. I'm a realtor and folks are always asking me for companies that I would recommend. Douglas Mechanical just shot to the top of my list!
Special thank you to Bobby!! He was prompt, polite, professional and efficient. He was very patient with my questions and answered them fully. He checked everything thoroughly from basement to attic to outside units. I'm very grateful he was able to come on short notice and truly helped me. Bobby is a wonderful young man who will continue to be very successful. He knows what he's doing, and has wonderful customer relationship skills. I wish him continued success! Thank you all again for taking care of my family today. It is much appreciated!
Toni Strain, Realtor, CT Realty Pros
Douglas & Team,
I want to thank you for all your help over the last year as we replaced most of our HVAC system. Everyone who has been to our home and talked with us on the phone is professional, courteous, and a pleasure to work with. We truly appreciate all your time and efforts in getting us functional! We're happy to be a reference anytime.
Heather P. - Simsbury
I happily recommend this extremely professional company. Bobby, the highly knowledgeable and very thorough Technician, did excellent research/analysis and quickly identified three faulty areas in our AC unit. He fully resolved all problems within a very short period of time at a reasonable cost. The company is lucky to have such a competent technician, and we are lucky to have discovered such a great company!
Just wanted to reach out and thank you guys for the great job DMS did with our project. Was a pleasure doing business with you and when we're ready to do our central air, we will be calling you for that job as well. Please thank Doug for me too
Steven S. - Berlin
Doug, my wife Brenda and I want to express our sincerest appreciation to you and your associates, Roger, John, and Dylan for the outstanding quality work you performed on 08/25/16 in removing old ac equipment with components and installing a new American Standard condenser, coil, line set, thermostat and replacement of some duct work. As a consumer one is always leery as to work that will be performed. It all started with your initial visit and simple explanations of what would be done and should be done. Your quoted price sheet with work to be done was very detailed and easy to follow. Timeline from receiving initial quote to installation of 2 weeks was outstanding. Then day of installation to see work starting on time and with a barrage of workers was unbelievable. Each was an expert in their own right and the teamwork displayed meant their focus was on servicing us, the customer, in a professional and expeditious manner. Questions I asked were commented to without hesitation and in terms I could understand. End of job, entire area was cleaned up impeccably.
Brenda and Ed Sadosky
Now that our kitchen project is complete and we have lived in the space for a few months, I am taking the opportunity to thank you for the quality work you delivered. It is not every day that one meets professionals as knowledgeable, responsive, and conscientious as you, Dave and Oliver. Gene was sitting in the kitchen the other day admiring our completed project and reflecting on the process when he said "we did a lot of things right, but the best thing we did was hire Douglas Mechanical for the job". Your initial approach, plan for the job was far superior to the other heating and duct companies. As the job was nearly complete, Robert Courser, had to admit we'd made a good call insisting we hire you. He said, "I'd never worked with anyone more meticulous and thorough than Dave". Thank You! Working with Douglas Mechanical gives us peace of mind as well as a comfortable house! We look forward to continued business with you and we will recommend you with confidence when opportunities arise. Thanks again
Lucy and Gene Morris
Doug, Thank you for all your help and support for the time I lived in Kensington.
Mary Ellen Valentine
Douglas Mechanical is very responsive to customer needs and comes out as soon as possible when a problem arises.
Mary Jean Agostini, CCIM,CRS,CRB, RE/MAX RIGHT CHOICE
I definitely recommend Douglas Mechanical. I had great service that was both prompt and professional. I was treated fairly and courteously. I had a small unexpected problem that Doug responded to immediately and set it right. I even recommended Doug to my manager - I was that confident he would be treated right.
Anonymous in CT
Douglas Mechanical is an outstanding HVAC contractor. Their pricing is competitive and, in fact, when considering the quality of their work, Douglas Mechanical provides greater value than any contractors I've dealt with in the past. It was clear to us from our first meeting with Doug Sturtevant that he is extremely knowledgeable in his field. He takes tremendous pride in his work and reputation and, therefore, no corners are cut on the job. All work is completed to the highest possible standards while staying within budget and on schedule. Additionally, Doug is very personable and was always respectful to our home and family. We were very satisfied with Douglas Mechanical and strongly recommend them to our friends.
I had central a/c installed by Douglas Mechanical in the spring. He explained the installation plan and the duct layout. The actual installation was very professional. He was on-time each day, and completed the job on schedule. He explained the operation of the thermostat and the fall/spring maintenance that he offers. My electric bill for this past summer was much less than when I was using just two room air conditioners - and the entire house was comfortable, not just two or three rooms! Douglas Mechanical was an excellent choice for the work.
Doug, thank you so much for yesterday. You don't know how your calm demeanor and positive energy helped me deal with the chaos of my life right now! Thank you for having such a kind heart! Thanks again!
Mary Beth Vendetti